{"id":1843,"date":"2023-05-26T08:41:35","date_gmt":"2023-05-26T08:41:35","guid":{"rendered":"https:\/\/vdksolutions.be\/faq\/comment-puis-je-etablir-et-maintenir-une-relation-a-long-terme-avec-mes-clients\/"},"modified":"2023-06-14T08:29:00","modified_gmt":"2023-06-14T08:29:00","password":"","slug":"entretenir-relation-clients","status":"publish","type":"docs","link":"https:\/\/vdksolutions.be\/fr\/faq\/entretenir-relation-clients\/","title":{"rendered":"Comment puis-je \u00e9tablir et maintenir une relation \u00e0 long terme avec mes clients ?"},"content":{"rendered":"\n<p>Le Credit Management ou la gestion des d\u00e9biteurs ne se limite pas \u00e0 s&rsquo;assurer que vos clients <a href=\"https:\/\/vdksolutions.be\/fr\/client-ne-paie-pas-sa-facture\/\"><span style=\"text-decoration: underline;\">paient leurs factures (\u00e0 temps)<\/span><\/a>. Pour augmenter les chances d&rsquo;un paiement fluide, il faut avoir \u00e9tabli une bonne relation avec le client. Cela nous permet d&rsquo;avoir une meilleure vue d&rsquo;ensemble du fonctionnement de l&rsquo;entreprise en question, de ses \u00e9ventuels points faibles et de ses d\u00e9fis.<\/p>\n\n<p>Si des probl\u00e8mes surviennent malgr\u00e9 tout, nous recherchons toujours un <a href=\"https:\/\/vdksolutions.be\/fr\/gestion-des-debiteurs\/\"><span style=\"text-decoration: underline;\">accord humain et orient\u00e9 solution<\/span><\/a>. Dans ce cadre, nous \u00e9coutons les deux parties et nous nous effor\u00e7ons de trouver une solution b\u00e9n\u00e9fique aux deux parties.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Le Credit Management ou la gestion des d\u00e9biteurs ne se limite pas \u00e0 s&rsquo;assurer que vos clients paient leurs factures (\u00e0 temps). Pour augmenter les chances d&rsquo;un paiement fluide, il faut avoir \u00e9tabli une bonne relation avec le client. Cela nous permet d&rsquo;avoir une meilleure vue d&rsquo;ensemble du fonctionnement de l&rsquo;entreprise en question, de ses [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":1323,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"doc_category":[35],"doc_tag":[],"class_list":["post-1843","docs","type-docs","status-publish","has-post-thumbnail","hentry","doc_category-gestion-des-relations"],"year_month":"2026-10","word_count":101,"total_views":0,"reactions":{"happy":0,"normal":0,"sad":0},"author_info":{"name":"digimotions","author_nicename":"digimotions","author_url":"https:\/\/vdksolutions.be\/fr\/author\/digimotions\/"},"doc_category_info":[{"term_name":"Gestion des relations","term_url":"https:\/\/vdksolutions.be\/fr\/docs-category\/gestion-des-relations\/"}],"doc_tag_info":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Entretenir une relation \u00e0 long terme avec les clients | VDKSOLUTIONS<\/title>\n<meta name=\"description\" content=\"Le maintien d\u2019une bonne relation avec le client est n\u00e9cessaire pour augmenter les chances d&#039;un paiement fluide. Mais comment s\u2019y prendre ? Lire plus \u00e0 ce sujet.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/vdksolutions.be\/fr\/faq\/entretenir-relation-clients\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Entretenir une relation \u00e0 long terme avec les clients | VDKSOLUTIONS\" \/>\n<meta property=\"og:description\" content=\"Le maintien d\u2019une bonne relation avec le client est n\u00e9cessaire pour augmenter les chances d&#039;un paiement fluide. Mais comment s\u2019y prendre ? Lire plus \u00e0 ce sujet.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/vdksolutions.be\/fr\/faq\/entretenir-relation-clients\/\" \/>\n<meta property=\"og:site_name\" content=\"VDKSOLUTIONS\" \/>\n<meta property=\"article:modified_time\" content=\"2023-06-14T08:29:00+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/vdksolutions.be\/wp-content\/uploads\/2022\/05\/AnsPhotography_2022_business_JanetTurlot_6P6A4451.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1500\" \/>\n\t<meta property=\"og:image:height\" content=\"1000\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/vdksolutions.be\/fr\/faq\/entretenir-relation-clients\/\",\"url\":\"https:\/\/vdksolutions.be\/fr\/faq\/entretenir-relation-clients\/\",\"name\":\"Entretenir une relation \u00e0 long terme avec les clients | VDKSOLUTIONS\",\"isPartOf\":{\"@id\":\"https:\/\/vdksolutions.be\/fr\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/vdksolutions.be\/fr\/faq\/entretenir-relation-clients\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/vdksolutions.be\/fr\/faq\/entretenir-relation-clients\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/vdksolutions.be\/wp-content\/uploads\/2022\/05\/AnsPhotography_2022_business_JanetTurlot_6P6A4451.jpg\",\"datePublished\":\"2023-05-26T08:41:35+00:00\",\"dateModified\":\"2023-06-14T08:29:00+00:00\",\"description\":\"Le maintien d\u2019une bonne relation avec le client est n\u00e9cessaire pour augmenter les chances d'un paiement fluide. Mais comment s\u2019y prendre ? Lire plus \u00e0 ce sujet.\",\"breadcrumb\":{\"@id\":\"https:\/\/vdksolutions.be\/fr\/faq\/entretenir-relation-clients\/#breadcrumb\"},\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/vdksolutions.be\/fr\/faq\/entretenir-relation-clients\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\/\/vdksolutions.be\/fr\/faq\/entretenir-relation-clients\/#primaryimage\",\"url\":\"https:\/\/vdksolutions.be\/wp-content\/uploads\/2022\/05\/AnsPhotography_2022_business_JanetTurlot_6P6A4451.jpg\",\"contentUrl\":\"https:\/\/vdksolutions.be\/wp-content\/uploads\/2022\/05\/AnsPhotography_2022_business_JanetTurlot_6P6A4451.jpg\",\"width\":1500,\"height\":1000,\"caption\":\"Credit Management\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/vdksolutions.be\/fr\/faq\/entretenir-relation-clients\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/vdksolutions.be\/fr\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"FAQ\",\"item\":\"https:\/\/vdksolutions.be\/fr\/faq-over-creditmanagement\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Comment puis-je \u00e9tablir et maintenir une relation \u00e0 long terme avec mes clients ?\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/vdksolutions.be\/fr\/#website\",\"url\":\"https:\/\/vdksolutions.be\/fr\/\",\"name\":\"VDKSOLUTIONS\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\/\/vdksolutions.be\/fr\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/vdksolutions.be\/fr\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"fr-FR\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/vdksolutions.be\/fr\/#organization\",\"name\":\"VDKSOLUTIONS\",\"url\":\"https:\/\/vdksolutions.be\/fr\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\/\/vdksolutions.be\/fr\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/vdksolutions.be\/wp-content\/uploads\/2022\/03\/VDK-solutions-logo.png\",\"contentUrl\":\"https:\/\/vdksolutions.be\/wp-content\/uploads\/2022\/03\/VDK-solutions-logo.png\",\"width\":500,\"height\":218,\"caption\":\"VDKSOLUTIONS\"},\"image\":{\"@id\":\"https:\/\/vdksolutions.be\/fr\/#\/schema\/logo\/image\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Entretenir une relation \u00e0 long terme avec les clients | VDKSOLUTIONS","description":"Le maintien d\u2019une bonne relation avec le client est n\u00e9cessaire pour augmenter les chances d'un paiement fluide. Mais comment s\u2019y prendre ? Lire plus \u00e0 ce sujet.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/vdksolutions.be\/fr\/faq\/entretenir-relation-clients\/","og_locale":"fr_FR","og_type":"article","og_title":"Entretenir une relation \u00e0 long terme avec les clients | VDKSOLUTIONS","og_description":"Le maintien d\u2019une bonne relation avec le client est n\u00e9cessaire pour augmenter les chances d'un paiement fluide. Mais comment s\u2019y prendre ? Lire plus \u00e0 ce sujet.","og_url":"https:\/\/vdksolutions.be\/fr\/faq\/entretenir-relation-clients\/","og_site_name":"VDKSOLUTIONS","article_modified_time":"2023-06-14T08:29:00+00:00","og_image":[{"width":1500,"height":1000,"url":"https:\/\/vdksolutions.be\/wp-content\/uploads\/2022\/05\/AnsPhotography_2022_business_JanetTurlot_6P6A4451.jpg","type":"image\/jpeg"}],"twitter_card":"summary_large_image","twitter_misc":{"Dur\u00e9e de lecture estim\u00e9e":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/vdksolutions.be\/fr\/faq\/entretenir-relation-clients\/","url":"https:\/\/vdksolutions.be\/fr\/faq\/entretenir-relation-clients\/","name":"Entretenir une relation \u00e0 long terme avec les clients | VDKSOLUTIONS","isPartOf":{"@id":"https:\/\/vdksolutions.be\/fr\/#website"},"primaryImageOfPage":{"@id":"https:\/\/vdksolutions.be\/fr\/faq\/entretenir-relation-clients\/#primaryimage"},"image":{"@id":"https:\/\/vdksolutions.be\/fr\/faq\/entretenir-relation-clients\/#primaryimage"},"thumbnailUrl":"https:\/\/vdksolutions.be\/wp-content\/uploads\/2022\/05\/AnsPhotography_2022_business_JanetTurlot_6P6A4451.jpg","datePublished":"2023-05-26T08:41:35+00:00","dateModified":"2023-06-14T08:29:00+00:00","description":"Le maintien d\u2019une bonne relation avec le client est n\u00e9cessaire pour augmenter les chances d'un paiement fluide. Mais comment s\u2019y prendre ? Lire plus \u00e0 ce sujet.","breadcrumb":{"@id":"https:\/\/vdksolutions.be\/fr\/faq\/entretenir-relation-clients\/#breadcrumb"},"inLanguage":"fr-FR","potentialAction":[{"@type":"ReadAction","target":["https:\/\/vdksolutions.be\/fr\/faq\/entretenir-relation-clients\/"]}]},{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/vdksolutions.be\/fr\/faq\/entretenir-relation-clients\/#primaryimage","url":"https:\/\/vdksolutions.be\/wp-content\/uploads\/2022\/05\/AnsPhotography_2022_business_JanetTurlot_6P6A4451.jpg","contentUrl":"https:\/\/vdksolutions.be\/wp-content\/uploads\/2022\/05\/AnsPhotography_2022_business_JanetTurlot_6P6A4451.jpg","width":1500,"height":1000,"caption":"Credit Management"},{"@type":"BreadcrumbList","@id":"https:\/\/vdksolutions.be\/fr\/faq\/entretenir-relation-clients\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/vdksolutions.be\/fr\/"},{"@type":"ListItem","position":2,"name":"FAQ","item":"https:\/\/vdksolutions.be\/fr\/faq-over-creditmanagement\/"},{"@type":"ListItem","position":3,"name":"Comment puis-je \u00e9tablir et maintenir une relation \u00e0 long terme avec mes clients ?"}]},{"@type":"WebSite","@id":"https:\/\/vdksolutions.be\/fr\/#website","url":"https:\/\/vdksolutions.be\/fr\/","name":"VDKSOLUTIONS","description":"","publisher":{"@id":"https:\/\/vdksolutions.be\/fr\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/vdksolutions.be\/fr\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"fr-FR"},{"@type":"Organization","@id":"https:\/\/vdksolutions.be\/fr\/#organization","name":"VDKSOLUTIONS","url":"https:\/\/vdksolutions.be\/fr\/","logo":{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/vdksolutions.be\/fr\/#\/schema\/logo\/image\/","url":"https:\/\/vdksolutions.be\/wp-content\/uploads\/2022\/03\/VDK-solutions-logo.png","contentUrl":"https:\/\/vdksolutions.be\/wp-content\/uploads\/2022\/03\/VDK-solutions-logo.png","width":500,"height":218,"caption":"VDKSOLUTIONS"},"image":{"@id":"https:\/\/vdksolutions.be\/fr\/#\/schema\/logo\/image\/"}}]}},"_links":{"self":[{"href":"https:\/\/vdksolutions.be\/fr\/wp-json\/wp\/v2\/docs\/1843","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/vdksolutions.be\/fr\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/vdksolutions.be\/fr\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/vdksolutions.be\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/vdksolutions.be\/fr\/wp-json\/wp\/v2\/comments?post=1843"}],"version-history":[{"count":1,"href":"https:\/\/vdksolutions.be\/fr\/wp-json\/wp\/v2\/docs\/1843\/revisions"}],"predecessor-version":[{"id":1844,"href":"https:\/\/vdksolutions.be\/fr\/wp-json\/wp\/v2\/docs\/1843\/revisions\/1844"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/vdksolutions.be\/fr\/wp-json\/wp\/v2\/media\/1323"}],"wp:attachment":[{"href":"https:\/\/vdksolutions.be\/fr\/wp-json\/wp\/v2\/media?parent=1843"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/vdksolutions.be\/fr\/wp-json\/wp\/v2\/doc_category?post=1843"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/vdksolutions.be\/fr\/wp-json\/wp\/v2\/doc_tag?post=1843"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}